Thursday 22nd August 2019

kansas-nixvm.ridgehosts.com Performance issues

Performance issues effecting shared hosting and resellers only.

We have identified the problem with our directadmin server which is causing performance issues. Websites maybe slow loading or not load at all, some php driven websites may also throw up errors.

We know how important it is to maintain a 100% uptime and we are doing everything to get this issue resolved in the next 2hours

We will update you all again in 60 minutes with an ETA of a fix should it take longer than 60 minutes

Warm regards

Marcus Wilson

** update **

This has now been resolved and system is responding as it should. Any problems beyond this update please email support@ridgehosts.com